The Queen’s Theatre is situated on Shaftesbury Avenue in the heart of London’s West End. It opened in 1907 in a stunning Edwardian style but the foyer has been completely rebuilt following serious damage during World War II. Despite further refurbishment in 2009 to improve the auditorium, seating at the Queen’s Theatre is generally cramped across the 3 levels; the Stalls on the same level as the stage; the Dress Circle on the first balcony; and the Upper Circle on the highest balcony. Since 2004 the Queen’s Theatre has been the home of Les Misérables, the longest running musical in the world.
The Stalls are, unusually, the least popular section at the Queen’s Theatre. They are below street level and are accessed via 21 steps from the foyer. There isn’t a central aisle, so bear this in mind if you think you’ll need to leave the auditorium during the show. There is quite a large overhang from the Dress Circle balcony above which can make the Stalls feel claustrophobic. Seating prices don’t vary too much over the entire section, but seats in the centre of rows give the best view of the stage. The floor isn’t raked significantly so you are aware of audience members in front of you. There is a decent amount of leg room in every seat. Tickets in this section range from £35.00 to £67.50 if purchased directly from the theatre box office.
The Dress Circle
Les Misérables is known for its impressive ensemble scenes and barricade set, and the Dress Circle is the best place to see them in full view. There a few restricted view seats right at the front which are discounted, but are closer to the action. Like the Stalls, this section is undivided by an aisle so can feel a little cramped; opt for the ends of the rows if you need extra legroom. There is a slight overhang from the Upper Circle so sit further forward for the very best view. Tickets range from £22.50 to £67.50 if you book directly with the Queen’s Theatre box office.
The Upper Circle
The Upper Circle is on the highest balcony and is furthest away from the stage. Many of the seats are sold with a restricted view because you need to lean over slightly to see, but this is reflected in the price. If you are under 5ft5” you may struggle to see over audience members in front who are leaning forward. There is an aisle in this section so the seating is split in two. Compare to other theatres, the Queen’s Theatre Upper Circle offers fairly good legroom and comfortable seating. Tickets in this section range from £12.50 to £45.00 if purchased from the theatre box office.
Is Les Misérables suitable for children?
The show is suitable for children aged 7 and upwards. There are, however, violent themes and sexually suggestive scenes.
How accessible is the theatre?
The Queen's Theatre prides itself on being fully accessible for disabled visitors. Discounted tickets are available for disabled patrons, plus one companion. If you have any specific questions or disability requirements call the access line on 0844 482 5137 or email firstname.lastname@example.org
Are there wheelchair facilities?
The wheelchair accessible entrance is through the fourth side door on Wardour Street, ask a member of staff to help you open it. Disabled patrons can transfer into seats in row D, but these may be unsuitable for low seated wheelchairs. Parking places in Loge 1 and 2 have level access, which are suitable for wheelchairs which at a maximum of 1m in length and 64cm wide.
Can I bring a guide dog?
Guide dogs are allowed inside the auditorium, but the production does use loud sound effects (including gunshots). If your dog might be upset by this the Theatre Management team can look after them during the show.
Are there deaf or hard of hearing facilities?
Please phone our access line on 0844 482 5137 to hire one of our infra-red headsets. You can then collect one from the box office when you visit us. A £5.00 returnable deposit is required for the hire of the headsets, plus production of a valid ID.
How many steps are there in the theatre?
Please note that steps lead up to all levels of the theatre. There are 18 steps from the foyer up to the Dress Circle, 21 steps from the foyer down to the Stalls and 39 steps from the foyer to the Upper Circle. If you feel the steps will affect your visit don’t hesitate to call the access line on 0844 482 5137 before booking.
Where are the disabled toilets?
There is an adapted toilet in the foyer which you can access via a ramp; please ask a member of staff for assistance. There is also a disabled access toilet in the Dress Circle level, which has street access from Catherine Street.
Are there accessible performances?
There are frequent signed, captioned and audio-described performances of Les Misérables. Please look on the previous 'tickets' page, ring the access line on 0844 482 5137 or email email@example.com for more details.