The Queen’s Theatre is situated on Shaftesbury Avenue in the heart of London’s West End. The Edwardian-style building opened in 1907 but the foyer has been completely rebuilt following serious damage during World War II. In 2009, there was further refurbishment to improve the auditorium. There are three leves in the theatre: he Stalls are on the same level as the stage, the Dress Circle is above the Stalls, and the Upper Circle is on the highest balcony. Since 2004, the Queen’s Theatre has been the home of Les Misérables, the second longest-running musical in the world.
The Stalls are below street level and are accessed via 21 steps from the foyer. There is no central aisle, so the seats make up one block with aisles at the ends of the rows. The overhang from the Dress Circle balcony above limits views of the top of the stage from row R. Seats in the centre of rows give the best view of the stage. The floor has a subtle rake so you are aware of audience members ahead. There is good legroom in every seat.
The Dress Circle
Les Misérables is known for its impressive ensemble scenes and barricade set, and the Dress Circle is the best place to see them in full view. There a few restricted view seats at the ends of the first 3 rows due to the safety rail. Like the Stalls, this section is not divided by an aisle; opt for the ends of the rows if you need extra legroom. There is a slight overhang from the Upper Circle that impacts those in the last row.
The Upper Circle
The Upper Circle is the highest and furthest away from the stage. Most of the seats have restricted views because you need to lean forward to see over the lighting rog, but this is reflected in the price. The seats at the ends of rows are additionally restricted. There is a partial aisle in this section so the seating is split in two blocks. Compared to other theatres, the Queen’s Theatre Upper Circle offers fairly good legroom and comfortable seating.
Is Les Misérables suitable for children?
The show is suitable for children aged 7 and upwards. There are, however, violence and sexually suggestive scenes.
How accessible is the theatre?
The Queen's Theatre prides itself on being fully accessible for disabled visitors. Discounted tickets are available for disabled patrons, plus one companion. If you have any specific questions or disability requirements call the access line on 0344 482 5137 or email firstname.lastname@example.org.
Are there wheelchair facilities?
The wheelchair accessible entrance is through the fourth side door on Wardour Street; ask a member of staff to help you open it. Disabled patrons can transfer into seats in row D, but these may be unsuitable for low seated wheelchairs. Loge 1 and 2 have level access, which are suitable for those who wish to remain in their wheelchairs.
Can I bring an assistance dog?
Assistance dogs are allowed inside the auditorium, but the production does use loud sound effects (including gunshots). If your dog might be upset by this the Theatre Management team can look after them during the show.
Are there deaf or hard of hearing facilities?
Please phone our access line on 0344 482 5137 to hire one of our infrared headsets in advance of the performance. You can then collect one from the box office when you visit us. A £5.00 returnable deposit is required for the hire of the headsets, plus production of a valid ID.
How many steps are there in the theatre?
Please note that steps lead up to all levels of the theatre. There are 18 steps from the foyer up to the Dress Circle, 21 steps from the foyer down to the Stalls and 39 steps from the foyer to the Upper Circle. Contact the access team on 0344 482 5137 to discuss your access needs.
Where are the disabled toilets?
There is an adapted toilet in the foyer which you can access via a ramp; please ask a member of staff for assistance.
Are there accessible performances?
Please contact the access team on 0344 482 5137 or email@example.com for details of upcoming access performances.